FREQUENTLY ASKED QUESTIONS
Yes, we offer free shipping on all orders, and all taxes are included in the final price.
Bundle discounts apply automatically when you select the qualifying number of items. You’ll see the discount reflected directly in your shopping cart.
We accept all Shopify-supported payment options, including PayPal.
We offer a 14-day easy return policy. Customers are responsible for return shipping costs and must send the return with a tracked package via their preferred postal service. Before sending your return, please contact us at info@modestones.com to initiate the process.
Refunds will appear in your bank account within 5–10 business days after we receive and approve your return.
Shipping typically takes 6–12 days depending on your location.
Please refer to the size charts available on each product page. We also include the model’s height and size worn in the description. For the best fit, measure yourself carefully before ordering.
Bundle discounts apply automatically when you select the qualifying number of items. You’ll see the discount reflected directly in your shopping cart.
Yes, we ship worldwide, except to the USA.
You can track your order by going to the menu > Support > Track My Order page.
To begin a return, contact us first at info@modestones.com. Once approved, you may send the return using any tracked postal service of your choice.
Once your return is received and processed, your refund will appear in your bank account within 5–10 business days.